lindsey bakerOur Lindsey Baker will present, “Facilitating the Future and What Matters: People, Proximity, Connection and Technology” at the 2017 American Psychological Association’s Work, Stress and Health conference. Lindsey’s presentation will take place at 7 a.m. on June 10.

Those interested can still register to attend the conference online. Below is the overview of Lindsey’s presentation topic:

Facilitating the Future and What Matters: People, Proximity, Connection and Technology
Today, with three generations – Baby Boomers, Generation X, and Millennials – working side-by-side within the workforce, differences, miscommunications, and everyday annoyances take place. These three generations, each shaped by different life experiences and defining moments in history, share an office environment and bring different expectations as well as distinct approaches to work and communication.

Solutions to these intergenerational conflicts include education regarding generational differences and preferences, instituting mentoring programs and training opportunities, having a trusted organizational culture where different perspectives are valued and creating personality assessments to aid in team building because teamwork is the key to reducing generational conflict.

As the oldest generation in the workplace, Baby Boomers expect to work at least part time in their retirement years. Their eventual retirement will inflict the largest brain drain ever experienced by corporate America. This brain drain, also called the human capital flight, will result in corporations losing valuable technical skills and knowledge. The next generations are smaller in size, have limited professional experience and organizational knowledge – and transferring the knowledge that will be needed for future business success must be a priority.

Researching each generation and today’s office environment provides a framework for discussing the current workforce and evolving workplace as well as pursuing practices that will leverage both collective and personal knowledge within the organization as well as the best qualities of each generation. The design of today’s office environment facilitates intergenerational knowledge transfer by constructing areas where employees interact, build trust, and form relationships.