Susan R. Silverman, MSN, MBA, joins CannonDesign’s Health Advisory Services group as a vice president and clinical planner based in New York City. A seasoned nurse and hospital administrator, Susan will partner with healthcare clients to develop forward-thinking strategies that support enhanced patient care, operational efficiencies and care model innovation.
“Long ago we recognized the value clinicians bring to the design process,” said Chris Cooper, Healthcare Advisory Services Leader. “Susan understands how health institutions must navigate often competing expectations related to patient experience, outcomes, efficiency and profitability. She’s extremely savvy when it comes to the challenges our clients face, and has the skill sets and enthusiasm needed to help them stay ahead of the ever-changing realities of the healthcare industry.”
Susan brings more than 30 years’ experience in healthcare, most recently as a senior vice president for JLL and a senior associate with NBBJ. Before transitioning into the world of consulting, she worked for New York-Presbyterian Hospital where she served as administrative director of its Oncology Service Line before becoming director of program planning for the hospital’s Office of Strategy. As a clinician, she practiced at Memorial Sloan-Kettering Cancer Center in New York, the Children’s Hospital of Philadelphia, and Children’s Hospital Medical Center in Boston.
Among Susan’s responsibilities at CannonDesign will be executing short- and long-range engagements with healthcare clients, including strategic, operational, and space planning. Her understanding of the future landscape of health delivery coupled with her hands-on experience working within healthcare systems makes her an integral addition to CannonDesign’s robust healthcare practice — ranked No. 5 in the world by the “World Architecture 100.”
“What really caught my attention about CannonDesign is its clinical-driven approach to healthcare design and planning,” notes Susan. “The firm’s methodology is focused on understanding their clients, the populations they serve, and their organizational challenges through a number of qualitative and quantitative approaches. This approach to design is directly aligned with my experience and passion as a healthcare planner, and I’m looking forward to leveraging the firm’s resources to help our client’s stay ahead.”
Susan has a Master of Nursing from the University of Pennsylvania and a Master of Business Administration from Baruch College/Mount Sinai School of Medicine. She is the president of the Nursing Institute of Healthcare Design, and a treasurer for both the New York Society for Health Planning and CANCER101, an organization that helps people with cancer access education, support and care.