The Q&A with Jocelyn ran in the June 2020 issue of Floor Focus magazine, and touches all aspects of her career. A few highlights of the interview:
- On biophilia: “The connection to nature is inherent in humans. I’ve incorporated biophilic principles into several projects with success. In a current project, we are using a selection of nature images that will be incorporated into various design elements—artwork, wall panels and signage. Rather than use a series of images that are of one scale or subject matter, we have approached this solution through the use of fractals. As one moves through the space, images are of a macroscale, and as you move into smaller, more intimate spaces, the images are of a microscale. It’s adding quite a bit of interest and variety to the design where patients will benefit.”
- On the biggest healthcare design challenges: “We design many behavioral health facilities, and these can be some of the most challenging. Of most importance is to ensure the safety of those who are being cared for, as well as those providing care. It can be challenging to develop a design that is supportive and comforting under such restrictions. This is a facility type that requires a great deal of knowledge and creativity.”
- On sustainability in healthcare design: “In healthcare design, we primarily focus on creating an environment where people can heal. This can be applied to those who are patients, their families or those who work in the facility. As healthcare looks beyond the model of caring for those who are sick, we are evolving to help people be well. These ideas relate very strongly to sustainable practices in that we want to design an environment that is healthy and contributes to the health of the community.”
- On the next major changes in healthcare: “The recent events associated with COVID-19 have accelerated many changes in healthcare. We are seeing wide adoption of telehealth that will continue. The impact of this on facilities will be fewer exam rooms for outpatient care and more spaces dedicated for providers to conduct telehealth visits. I also see waiting areas changing significantly. The waiting area where everyone is crowded together is gone– there will be fewer seats spaced apart going forward. This will force operational efficiencies that will allow for little to no waiting space.