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Emerging Strategies for the Ambulatory Team in Transition

How can teams be structured to effectively manage a growing day-to-day patient population while implementing broader population health strategies? How can care processes simultaneously improve quality and caregiver satisfaction while lowering the cost of care?

In this paper, Health Practice leaders Tonia Burnette and Michael Pukszta examine how the changing structure of the team in primary and specialty settings is informing changes in the way teams communicate, which in turn is leading to an evolution of the physical environments that support them. Additionally, they look at how some of the quality initiatives that these teams are implementing are impacting how patient care settings are designed and operationalized.

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