Brandy joins Blue Cottage of CannonDesign from The Estee Lauder Companies where she was the director of strategic initiatives, connecting the dots between strategy, process and human experiences to launch the company’s biggest transformations. Prior to that role, she was the director of operations design at HDR, as well as the manager of operations, logistics and process improvement for perioperative services at Nebraska Medicine. According to Brandy, this eclectic career path has shaped the way she approaches problem-solving.
“One of the biggest challenges healthcare organizations face is not just developing new ideas, but developing and successfully implementing these ideas at a pace that meets consumer needs and expectations,” she says. “We must partner with our health clients as well as partners beyond the typical healthcare networks to reimagine not only how we approach solution design, but also the way in which we implement and scale these solutions. Infusing people with different experiences, perspectives and backgrounds into the design process end-to-end brings a level of cognitive diversity that is so essential to instigating and successfully achieving meaningful change.”
With experience working on transformative projects of all scales, Brandy has helped some of the nation’s most respected healthcare organizations evolve their approaches to care delivery. For example, she partnered with Kaiser Permanente to reimagine its approach to ambulatory care; helped Rush University Medical Center carefully balance data-driven and experience design techniques to create a new patient-centered ambulatory center for cancer and neurological care; and guided Advocate Healthcare through a process to develop the “clinic of the future “prototype – applying lean concepts to optimize and align operations, patient engagement, sustainability and technology through the patient journey.
“We are committed to growing the most client-focused, innovative, and future-oriented team in the industry,” added Juliet Rogers, president of Blue Cottage of CannonDesign. “Brandy brings a mix of strategic and operational creativity that is hard to find and we are excited about the immediate impact she will make within the firm and most importantly, for our clients.”
Brandy was an inaugural recipient of the U40 Award from the AIA Academy of Architecture for Health and The Next Generation Committee, and was recognized as one of Building Design + Construction’s “40 Under 40” in 2016. She has shared her perspective on design’s ability to improve healthcare at conferences across the globe, including Health Datapalooza, Hospital Build Europe and the Health Facility’s Institute’s Annual Symposium, among others.
Brandy has her Master of Engineering with a concentration in management engineering from the University of Nebraska at Lincoln, as well as her lean certification from the University of Michigan. She is based in our New York City office.