Health Facilities Management magazine has published a profile on the Golisano Center for Community Health. The story, “New community health center’s access to care includes at-risk patients, too,” discusses the coordination of both design and operational strategies that were used to address the social determinants of health and increase access to care.
Envisioned as a center that houses community programs in addition to medical services, the facility was “established to provide patients with care at the right place, at the right time, with the right resources,” according to CannonDesign’s Western New York Health Market Leader, Elisabeth Perreault.
The only outpatient center of its kind in Western New York and one of the few in the US, the Golisano Center for Community Health is located adjacent to Niagara Falls Memorial Medical center and physically linked to their ED so hospital staff can refer patients as needed. The Golisano Center’s primary care clinic operates extended evening hours to improve access, and in many cases, patients are self-selecting to visit the Golisano Center versus the ED for non-life threatening situations that don’t require emergency room treatment.