Mitch Levitt, Assoc. AIA, FSMPS
One of my favorite quotes is from Donald Porter, VP of British Airways: ‘Clients don’t expect you to be perfect. They do expect you to fix things when they go wrong.’ My role and relationship with clients is to ensure all goes well, but also be there to correct it if something goes wrong.
Mitch co-leads our nationally renowned pediatric healthcare practice. A fervent believer in the power of design to improve patient care and business outcomes, he has devoted his 40-year career to bringing designers and healthcare organizations together to push the industry forward. A fellow of the Society of Marketing Professional Services (SMPS), Mitch was a recipient of the Marketing Achievement Award in 2006, and served as the organization’s National President in 2001-2002. He currently serves on the Nationwide Children’s Hospital Ambassador Council. Passionate about giving back to the community, Mitch previously served on the boards of the Ronald McDonald House Charities, BalletMet, and Columbus Zoological Gardens.